Privacy Policy - Zurich Day Tour

Privacy Policy – Zurich Day Tour

At Zurich Day Tour, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

When you contact us or make a booking, we may collect:

• Name
• Email address
• Phone number
• Booking and tour details
• Information submitted through our contact forms
• Payment-related information processed through secure third-party providers

We do not collect sensitive personal information unless voluntarily provided by you.

How We Use Your Information

We use your information to:

• Process tour bookings and inquiries
• Communicate important travel information
• Provide customer support
• Improve our services and website
• Comply with legal obligations

We only collect information necessary to operate our services effectively.

Payments

Payments are processed through secure third-party payment providers, including Stripe.

We do not store your full payment card details on our website.

Please refer to Stripe’s privacy policy for information on how payment data is handled.

Cookies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, and analyze website performance.

For more information, please see our Cookie Policy.

Third-Party Services

Our website may use third-party services such as:

• Stripe (payment processing)
• WPForms (contact forms)
• Amelia (booking management)
• Hosting and website analytics providers

These providers may process data as necessary to deliver their services.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain business records
• Meet legal and accounting obligations

When information is no longer required, it is securely deleted.

Your Rights

Depending on applicable privacy laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent where applicable
• Lodge a complaint with a relevant data protection authority

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Zurich Day Tour
info@zurichdaytour.com
Tecval GmbH, 
Moosackerstrasse 75,
Regensdorf 8105
Switzerland